nortelphonegirl
Programmer
Hi All - I could really use your help. The Scenario:
I have a BCM 400 that has scheduled services set up.
DAY: all incoming calls ring a 'ring group' and after 6 rings goes to Auto Attendant.
NIGHT: It currently rings a different ring group, but only rings once and then goes to the voice mail of one of the ring group members.
I need the night mode to right that different group 6 times and then go to auto attendant.
Any ideas what I'm missing?
Thank You
I have a BCM 400 that has scheduled services set up.
DAY: all incoming calls ring a 'ring group' and after 6 rings goes to Auto Attendant.
NIGHT: It currently rings a different ring group, but only rings once and then goes to the voice mail of one of the ring group members.
I need the night mode to right that different group 6 times and then go to auto attendant.
Any ideas what I'm missing?
Thank You