BCM restore failing

[corrupthalo]

I am trying to restore a rls 3.0 bcm and I have a backup. Everything seems to be restored except the telephony details, ie extns etc. On the restore it seems to fail uploading to the MSC. Has anyone seen this before? is there a way around it?

In case it matters i havent regenerated the keycodes althou they seem to only be for 1 IP telephony client and 32 mailboxes. Would this make a difference?

Thanks

 

[biv343]

Are you restoring to a BCM that is also running 3.0? Same hardware platform (200,400,1000)?

I've seen this before on BCM 1000s, expecially if trying to restore a LAN/LAN backup to a LAN/WAN box or vice versa. I never found a way around it. Hopefully someone else has.

 

[corrupthalo]

Basically I have a faulty hard disk. ie when booting the bcm displays an error of ntoskrnl.exe is corrupt or missing. I have a previous backup. Now I am trying to restore that backup to another bcm with a good hard disk.

the only other thing i can think of is to take the faulty hard disk and try and ghost it or repair the NT side of it to restore the hard disk. would this work?

 

[3Sixty]

I would take the hard drive out of the good BCM and put it in the original BCM. The MSC card holds all your telephony programming. You will they have to restore the hard drive with the original backup. I have had problems with MSC uploads in the past and this was the only way I could get around the problem.It saves you having to reprogram the system.

Marshall

http://www.marshallshouse.co.uk

 

[corrupthalo]

So do i just put in the good hard disk and then boot up the bcm. The telephony should be ok because its held on the msc and then do a restore?

could i not just leave it without doing a restore?

 

[3Sixty]

You could leave it providing you have not changed anything other than the MSC info. You will need to re-enter any key codes. The hard drive will hold all the information regarding software applications like LAN CTE, Voicemail,Unified messaging etc any thing outside of the telephony programming and media bay modules will be held on the BCM hard drive.I would install the new hard drive and restore the voice section in the BRU this will restore your voicemail and all the messages greetings etc. Things like changing IP address and setting up system wide features are no big programming.Unless you have been using the BCM as a router LAN CTE etc etc you will not lose to much info only restoring the voice.

Marshall

http://www.marshallshouse.co.uk