BCM Reporting Not Functioning

[BobZahn]

We recently installed a webcam on the PC for our BCM 400 to assist in remote troubleshooting as well as the addition of some security for the system.

Recently we have been plauged by an issue relating to the realtime reporting link not functioning. We are unable to bring up the login screen for the reporting portal.

Comments from one of my colleagues suggest that the web services is not functioning properly on the PC.

Anyone here of such a conflict and have suggestions?

 

[BobZahn]

Does anyone have any input on this topic?

 

[Johnthephoneguy]

The problem sounds related to the PC you are using, as the login screen is actually the pc itself you are logging into not the BCM at that point.