BCM Question

[rtetryyt]

I have a phone that is extension 4381. It sounds like it is live with a digital sound when I put my butt set on it, but when there is a phone plugged in it doesn't respond with any lights or sound. In the Element Manager, 4381 shows up as an inactive extension. How do I make it Active?
Thanks Travis

 

[jerryreeve]

Re post on forum1361 for BCM questions.

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JerryReeve
Communication Systems Int'l
com-sys.com

 

[Deweyhumbolt]

You need to tone it back to the BCM amphenol cable and find out what port it's on as a start.

Adversity is Opportunity

 

[jerryreeve]

I wasn't being a smart alek on earlier post just thought you would get a quicker answer there.

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JerryReeve
Communication Systems Int'l
com-sys.com

 

[DoctorDia1tone]

Also ... make sure you have enough key codes for that extension to work...and .... what Jerry said...

Rick Williams "Doctor Dialtone"

http://www.amcp.com

 

[Alex51650]

If you have a BCM 50 and that ext is on the main cabinet you may need key codes, not on a BCM400 or 200. You may basically have a bad port on the BCM.