Hi,
I want to configure a QSIG to transfer calls from my BCM50 rls 3.0 to a Ericsson MD110. Calls come directly to my BCM, and if an agent dial a 5-digit number, the call is transferred to an extension of the MD110. No calls are transferred in the opposite direction.
Do I need to do some configuration on the Call Pilot? Or do I have to do everything in the Element manager? Is it very complex to setup?
Any help will be very very grateful
Thanks in advance!
I want to configure a QSIG to transfer calls from my BCM50 rls 3.0 to a Ericsson MD110. Calls come directly to my BCM, and if an agent dial a 5-digit number, the call is transferred to an extension of the MD110. No calls are transferred in the opposite direction.
Do I need to do some configuration on the Call Pilot? Or do I have to do everything in the Element manager? Is it very complex to setup?
Any help will be very very grateful
Thanks in advance!