BCM Motherboard Caps

[jsaad]

I have a BCM 1000. I've been told the motherboard may need to be replaced. I've looked at the capacitors on the motherboard. I see two 1" tall capacitors that are brown (3300uF) and five 1/4" tall blue capacitors.

On rare occassions we get "Telephony Programming Not Available" so I'm not sure if we need to replace the motherboard.

 

[biv343]

If you don't have a PW810 system board then the capacitor issue doesn't apply. Look at the connectors on the front of the board - if you see all black connectors, it is suspect. If you see a yellow game port, purple parallel port, blue VGA port then you have a different vintage board that isn't affected by the capacitor issue.

If you did have the capacitor issue, the caps would be green and probably have blown up by this time.

 

[acewarlock]

What Ver are you running and have you added the latest patches?

 

[jsaad]

version is 3.6, I have the system patched. the motherboard i believe is CA810

 

[acewarlock]

The last Patch is Clum 3 and a core patch

 

[acewarlock]

The BCM's that may have the problem are
NT7B10AACM
NT7B10AABT
NT7B10AACN
NT7B10AABU
NT7B10AACP
NT7B10AABV
NT7B10AACQ
NT7B10AABW

Clarify bulletin 2005006015 Ver 02
The free replacement Warranty is good till 12/30/06, So time is running out.

 

[biv343]

CA810 system boards don't have the capacitor issue. Only PW810 system boards.

 

[acewarlock]

Sorry about that, biv343 is correct.

 

[jsaad]

thank you all, i see the yellow and purple ports on the motherboard. This system is old and originally was a 2.5 system.

 

[acewarlock]

For the latest Patches goto

http://www.nortelsupport.net/news.php

You have to register but it's free

 

[jsaad]

so how can i tell if my patch is the latest? where do i need to look?

 

[acewarlock]

Under maintence do inventory and it will list all system info.

 

[jsaad]

yes, I applied the patch, cumulative patch 3. Thanks!