BCM Keycode Migration: Who is responsible? 5

[snd1234]

I'm planning to do a BCM50 to BCM450 keycode migration process.

As we all know, the end result of this process is that the BCM50 system must be returned to Avaya. If the system is not returned, someone has to pay for all those licenses that were migrated.

So, who does Avaya hold responsible for the system if it is not returned: The owner of the system or the vendor doing the migration?

 

[Firebird Scrambler]

I don't know of many people who have even bothered to return the units. After the keycodes have been migrated across to the BCM 450, the BCM 50 will on KRS default to having no keycodes. All that it could be used for, would be to be reused again for any keycodes migrated across to it from another failed BCM 50 system.


Firebird Scrambler
Nortel Meridian 1 / Succession and BCM / Norstar Programmer in the UK
Advance knowledge on BCM support

http://www.linkedin.com/in/davidbromley

 

[telcodog]

The licenses in the BCM50 will still be active and the system can still be used with those licenses. That's why they want the unit back.......so they can wipe them out of the system.

As soon as you migrate them in KRS, that BCM50 system ID will rendered useless (insofar as KRS is concerned). You would never be able to regenerate the license file or add licenses to that sysid........but you can still use the system.

I know that we do send them back because we have been charged in the past for not doing it. These days, Avaya might not care anymore but just in case they do, my guess would be the "vendor of record" who did the migration would be the one they go after.

Good Luck.

 

[Crowtalks]

I believe as far as Avaya is concerned, the partner that interacted with the Avaya for the KRS process is who they would hold responsible.

Jim

"If I had known it would turn out like this, I would have become a locksmith" Albert Einstein

NCSS, NCTS, NCTE, CS1000E, Avaya IP Office, Mitel 3300 Basic & Advanced, 5000, SX200, NuPoint

 

[curlycord]

I agree its the vendor and not the client.


________________________________________
We take the time to try to answer your questions for free, please return the favor and take the time to answer back and include any resolution you found elsewhere, thanks.

=----(((((((((()----=

http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca

 

[hawks]

Yes the vendor then it's the vendor who charges the client

 

[snd1234]

I just did my 50 to 450 migration with a vendor who did the work in KRS for me. He said Avaya didn't ask for it back and it was mine to keep.

I asked multiple times and specified as part of the work that I needed an RMA. When I did a 400 to 450 migration they wanted the MSC back and I sent it.