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BCM ip sets unable to dial out using call log

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joycew

Programmer
Nov 1, 2011
27
US
my customer has a BCM with IP sets and they are using call log. When they press dial from the logged call it doesn't dial out...Here's what's happening - no edit prompt to add a 9 either
When you hit the “Calls” button – the display gives the following options: Feature, Old, Resume, New –

When you arrow down it changes to : Feature, copy, Trim, Dial. If you hit “Dial” - it will pick up the handsfree function with dial-tone and display will say “No line Selected”

 
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