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bcm dead calls

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letron

IS-IT--Management
Aug 21, 2004
79
Have a customer that has intermittent dead calls, the caller can hear you but you can t hear the caller, on bcm 200, pri, been working with provider for 3 weeks, they have scoped the first b channel, only because theres generally only one call on switch when this happens, they of course say its clean, nortel has no previous docs of this happening on ni-1, only on ni-2, just waiting for 2nd level, any one else had this problem?
 
make sure the BCM clocking is set to primary, by default it is set to master and it has caused me some strange problems like your describing.
 
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