BCM Centralized VM question

[DigitelD]

Site A will have a BCM400 4.0 and site B will have a BCM50. We will be using MCDN. There will be Centralized VM hosted be the BCM400. There will be an MPLS network and we will have 8 VOIP trunks at each site. Site A will have a PRI for incoming/outgoing and site B will have local POTS lines for outgoing. When someone calls the local POTS lines we need them to ring at site A (BCM400).

Question 1: If this is possible how would I do this?

Now, I have thought about having an extra phone with the POTS lines ringing on it. Then using Feature 4 and forwarding the phone to the Attendant at site A.

Question 2: If the MPLS network goes down, how would I get the POTS lines to be answered back at site B?

Now, if the Feature 4 solution will work then I would use Feature #4. But that just seems to simple. Is there another way to do this without having the extra phone?

SHK Certified (School of Hard Knocks)

 

[biv343]

You could try this. On the POTS line on site B, populate the "redirect to" field with the attendant DN at site A. You might need to assign a remote access package to the analog and IP trunks at that site for that to work.

Here's what I'm not sure will happen. If the WAN is down, I'm not sure if the redirect will fail and prime to a different set, or ring busy because the IP trunks are unavailable. You could possibly use the QOS monitor and enable "fallback to circuit switched" for WAN failures. Might want to try that in a lab though to make sure it does what you want.

Your feature 4 idea would work fine though, but you would need a spare phone to do the redirection. A 7208 on the wall in the phone closet would do the trick just fine.