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BCM Call recording feature on BCM50 R5

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sroggero

Technical User
Sep 2, 2007
120
CA
I've setup UM to do record call manually with F989 and it works fine. Then I bought the NTKC1201 which should be the Nortel BCM50 Professional Call Recording Auth Code and Recordings should be sent by Email as a WAV file.... why no files are attached to emails using that feature? I cannot figure out how to send the wave file..... programming looks okay since I get the notice bellow after any calls.

Here is what I get by email BUT without any attachments;

Subject : Call from RCTelecom INC to Stephan on Mon Jun 6 13:13:49 2011. Length 01:38 minutes.

Call from RCTelecom INC to Stephan on Mon Jun 6 13:13:49 2011.
Call reference number 256
Call from 5149074747 Call to 230
Call disconnected on Mon Jun 6 13:15:27 2011.
 
Found answer myself...

Call tracking only option was checked.....Duhhh!
 
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