BCM call pilot sending calls straight to General Delivery mailbox

[AShammah]

Hi,

I have a BCM call pilot that is sending calls directly to the general delivery mailbox.

I dont see any extensions set to fwd i reinstalled call pilot fresh and the problem still persists.
It will even bypass touchtone gate. If I disable the GD mailbox the system will tell callers the GD mailbox is unavailable and send callers to the main menu.

Thanks for your help,
Al

 

[Firebird Scrambler]

Is it happening when you dial any internal extension number or if you dial any DID/DDI incoming call?.

Have you checked your target lines?

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website =

http://somertel.net

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[AShammah]

I figured it out I had public received number length set to 10 instead of 12. Switched it to 12 all is good now

I'm new to BCM Im switching out a Cics here. Another thing i noticed in the BCM is feature 649 doesnt work with my voip lines on the BCM as it did on the Cics.
I'd like to add a line pool button as on the old system.

Thanks for your help,
Al

 

[curlycord]

F64 uses line pools only, your now in the big leagues using dest codes, therefore program "External Auto Dial" to dial 9.

I not a fan of of that, what's the difference between pressing 9 and press another button?
The 9 is faster because your finger is closer to the other digits after dialing 9.

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http://www.curlycord.com

Toronto, Canada

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[AShammah]

I'm not a fan of that either. I'm not a fan of seeing extra 9's everywhere either haha.

I found a slight work around for F64. Using my 4FXO terminal I added those same lines to the BCM via analog ports
for outgoing calls ONLY using F648. Which works for me because those are TLS lines and I cant find TLS settings in the BCM.
Not that the encryption will do anything haha.

I setup Callpilot AA to answer Target line 125, 0-oper to hunt group 473.
So now the sets with the target line set to "apper only" receive and log CLID info once the call comes in to AA. Something I couldnt do on the Cics.

On t7316e sets:
Line:1 F648
Line:2 TL,125

 

[curlycord]

Reminds me of the old T1/DID service....Digital In, Analog out.

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http://www.curlycord.com

Toronto, Canada

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