bcm autoatendant answering

[Aerodesliza]

how can i make the autoatendant to answer the voip lines(1-6)? right now my pstn lines are answer but i don't know why the voip lines aren't answer, everything is ok, tree, prompt, lines wilt aa and using private network, am i missing something?

 

[snowman50]

If the VOIP lines are set to AUTO ANSWER then you can not answer them with AA.
You nee to use a TARGET line same as using PRI setup.
The AA answers the target line that you are using.

The PSTN lines are MANUAL answer thus allowing the AA to answer.

 

[Aerodesliza]

what i need to set in the target lines? a private received number?