BCM and IP music

[uucutech]

Hello,

We have a 3rd party contractor that services our BCM's. They are trying to set up the IP Music feature on the BCM to play a streaming audio file when callers are on hold. My question is this:

In order set this up you need to tell the BCM what IP address and what RTP port the audio is streaming from on the destination machine. Since RTP uses such a wide range of ports this is impossible to find out unless we are supposed to be using another program that actually streams audio from a KNOWN RTP port. I was just wondering if anyone in this forum has happened upon any information about this feature....Nortel has been little or no help on this matter.

Thanks in advance!

Dustin

 

[cmawbey]

try port 2216 (default)

Colin

 

[uucutech]

Thanks for the suggestion,

I actually used DB PowerAMp to convert the mp3 to a low quality WAV that should work just fine for what we want to do. It seems like the streaming abiliy is a little complex to set up.

Cheers!

Dustin