BCM and Call Timer

[SMagy78]

Hi ...

Can I set a cutoff Timer on the BCM, I mean when I need the Outgoing calls to be disconnected automatically at specific time ( 5 minute, for example), is there a timer on the BCM and How can I Configue it?

thanks .

 

[snowman50]

No!

That would be a nightmare for any tech when a fault is reported that calls cut off after 5 minutes.

All i can suggest is to get a call Management software that will allow you to monitor calls that have reached the 5 minute target.

That way you can generate reports of the callers who go over the limit

 

[ECartman]

Not possible on BCM. However is possible on IPOffice, probably not what you want to hear though.