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BCM and ACD

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RYLSFAN

Programmer
Apr 13, 2005
588
US
Need some help...

i have 2 bcm's. site 1 and site 2

site 1 has 450 with ACD

site 2 has 50

sites are tied together with SIP trunking. how can an IP user at site 2 log into and become an agent on the ACD at site 1?

TIA,

Thats not my fastball, thats my hurry up and get by you pitch... Satchel Paige
 

Site 2 cannot login as an agent on Site 1.You can only login agent on the Bcm you are connected to.How many phones on site 2 needs to logon to site 1?
 
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