bcm 50 was upgraded to 6 now on r2

[tball1]

I have bcm 50 that was on release 2 upgraded to release 6 now the system has done a level two reset. My question is do I need to start over and perform 6.0 upgrade again to get the system back to release 6.0

 

[curlycord]

Yes that's right.

When the system was upgraded to R6 the R6 image patch should have been installed as well so prevent this from happening.

Contact me for more info via.

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[tball1]

the other issue was when trying to backup get "User does not have the necessary privilege to perform operation"et error the solution on Avaya web site is to Loggin as nnsupport and creat users with Administrator access.Do you know if this works if so how to I find the nonsupport password if available

 

[tball1]

it will back up to the usb drive set up on a schedule

 

[curlycord]

Per above contact me for more info
Cheers


________________________________________
We take the time to try to answer your questions for free, please return the favor and take the time to answer back and include any resolution you found elsewhere, thanks.

=----(((((((((()----=

http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca