BCM 50 VM Issue

[CTCINY]

I feel like I can't get a break today with all the weirdness going on.

I got a BCM 50 R2.0. The users are trying to log into their voicemail but just get a blank screen and disconnect. AA is not answering either. I tried dialing remotely becuase it sounded like something was locking up the VM or a full mailbox but when I tried to access the reports on CP Manager I got a server error. This is not the first time this happened. I had to reboot the system the last time to get it to come back up. I'm pretty sure the system is patched up. Has anyone else had this issue? What was the resolution? Thanks in advance

What doesn't kill you only makes you stronger.

 

[kungfumstr]

i have a system with the similar problem. disconnected from the system from their network, so far so good.

 

[nooop]

I had this same issue last week on a new 3.0 installation.

 

[hawks]

Make sure that you have the latest patches installed on the unit. There was an ossue with the Call Pilot locking up and there is a patch for that.

 

[acewarlock]

Do a reboot to see if that clears it and if it happens again get you Vendor involved.




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.

 

[acewarlock]

Do a reboot to see if that clears it and if it happens again get you Vendor involved.




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.

 

[acewarlock]

Sorry about the double post but the Web page froze.




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.