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bcm 50 softphone programming

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schoebo

Vendor
Jan 8, 2008
64
US
i have a customer that wants too hook up a softphone to his laptop. he has the keycodes for system to have it. but dont really know how to connect the softphone up to be able to connect up to the system through the ip. can someone please help me with this or someone have the instructions on how too hook it up. also do i have to disable the firewall to make it work? please help if u can
 
You will need a VPN connection from his laptop to the LAN side of it. Unforturnately, IP phones will not work across a NAT'd network..
 
what is a NAT'd network? sorry never heard of it befor
 
Network Address Translation. Get VPN access to your LAN and launch the softphone.

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Is he just trying to use it in the office or External also.
If just on the BCM, then just load an IP Client Keycode on the BCM.




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