I have a simple I 2004 trying to activate with a BCM 50. I have done this countless times but this phone only shows up with the default time and date of 01/01 12:00A.M., nothing else. The phone is at the local side with no firewall or router in between, just a 16 port switch. Is there a Rls 1 patch I may be missing?
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BCM 50 Rls 01, I 2004 will not boot up?
- Thread starter hm1
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If you have other digital phones and they are showing up same 01/01 12:00 am, then this might suggest core telephony has a problem. Select 'Identification' and ensure you see a country profile,such as UK. If not, you might need to do a cold restart of telephony, however this is a big deal - it will reset all your telephony configuration so you'll have to reconfigure it all again (else restore from a known good backup).
You could of course try the phone via one of the spare LAN connections (for example if you are using expansion 1 already, try the phone in the network port on the expansion unit).
Assuming it's just one i2004 with the problem, and all others are okay on this BCM, try it on another BCM50r1 and force a firmware download to it, then try it on this original BCM.
The last ever service update for 50r1 was BCM050.SU.SYSTEM.008_BCM50_1.0: BCM050.SmartUpdate.System.008-200806
You could of course try the phone via one of the spare LAN connections (for example if you are using expansion 1 already, try the phone in the network port on the expansion unit).
Assuming it's just one i2004 with the problem, and all others are okay on this BCM, try it on another BCM50r1 and force a firmware download to it, then try it on this original BCM.
The last ever service update for 50r1 was BCM050.SU.SYSTEM.008_BCM50_1.0: BCM050.SmartUpdate.System.008-200806
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Yes I have 8 digital phones working on the system. The phone will connect to another BCM 50 and works all day long. I was working on it again today and the I 2004 connected to server 1 and immediatley in the display was : "Server has no ports left". I could not get that to go away without a reboot. Now the I.P. phone is back to 01/01 12:00 A.M. This is really weird. Maybee corrupted hard drive. FYI: I am using port 7000 as usual.
Did you check how many ip sets you can connect under Resources>Application Resources? Maybe someone messed with the settings. Under minimum you should show 0 and under maximum it should say MAX where MAX is determined by the number of IP licenses you have up to the system maximum of 32.
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