BCM-50 Rel 6.0 1

[hunter81]

BCM-50 Release 6
GATM8/GASM8/

I have 2 analog trunk lines that I can't seem to get them to a active status I've tried to add to DN 221 on line app 065 but no such luck they stick to in-active status. I want to assign them to a softphone 2050 eventually. All keycodes are active for expantion module and GATM shows as active 065-68 / 73-76

Any thoughts?

 

[cook1082]

Have you gone into telephony resources and assigned the GATM8 to the expansion?

 

[hunter81]

Telephony Resources -
Exp1 GATM8 MBM 065-076
EXP5.1 Enabled 065-068
EXP5.2 Enabled 073-076

Everything is enabled

They show up under inactive lines but when I try to assign them it errors out?

 

[norstarboy125]

reboot?

Jeremy J. Carter
Charm City Communications

http://www.charmcitycommunications.com

Norstar. BCM. CS1000 Programmer

 

[hunter81]

Yup done that. Even soft shut down & power cycled Expantion mods & BCM. Patches have been applied. Element mangler 62.0.3 updated to latest. I'm going back through the telco config guide to see if i've missed something here but still no luck. Even assigned the digital station as line 065 and no luck.

 

[snowman50]

Have you plugged. The expansion into the correct port.
Bus 5 is the 3rd one from the left.
Bus 7 is the 4th one from the left.
How many expansion key codes do you have.
If it's only one then you can only use bus 5.
check in alarms to see if the firmware has started and completed

 

[hunter81]

4 Int Analog Trunk (disabled)
12 dig
2 exp port
9 vm

Odd..I just notieced Even though under telco-resources it shows the GATM under Bus 5 and the GASM under bus 7 it actually was flipped on the patch cable. I'll swap and see what happens.

 

[hunter81]

BAAAHHH...that was it. Funny how a simple little patch cable could cause so much fuss!

Patch cables swaped and now under Config-Telco resources-Telco-Lines-Active Physical Lines

All 8 Trunk lines now show up 065-068/073-076

funy thing is no triggered alarms and the BCM did allow the GATM to activate and was showing as enabled under BUS 5x

THANKS!