BCM 50 Rel 3 receiving fax's thru AA

[motleyhawk]

I am trying to set up AA on a BCM to answer after 2 rings and if it detects fax tones to send it to a fax machine. In fax properties I have the fax machine dn put in. When a fax calls and AA answer's, it transfers it to the fax machine but the fax machine won't answer it just rings. I do have fax suite keycodes loaded as well.

 

[snowman50]

Check your fax can answer internally first by dialing the analogue extn and see if you get fax tone when answered.

Check your fax is set to auto answer fax calls and not set to voice only