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BCM 50 Real time clock on system not working correctly

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visionscomm

visionscomm

Technical User
Jan 12, 2006
49
US
I have a customer that is getting a Red light on nortel Feature code - tech reset system and went back to green. This is on a BCM 50. Then red alarm light came back on.
I had my tech perform a level 1 reset and still Red light is comming back with "Error 6010" Anyone got an idea how to clear this alarm?
 
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That is a Modem Call Control Alarm. You could try disabling and enabling the modem
 
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That is great. I will go after that today. Thank you so much. I will let you know how things go.
 
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