BCM 50 r2 to BCM 400 CVM light not lighting

[Deniro]

Here is the scenirio:

I've got a BCM 400 at the main site for CVM. I have BCM 50 R2 at remote. Mcdn is on both sides, voicemail answers, but light is not lighting on set at remote.

 

[Deweyhumbolt]

What media allows you to network, P-P, VoIP?

 

[Deniro]

Using VOIP network.

 

[Deweyhumbolt]

I had a network of Fire Stations, all were using BCM 200 3.7, using H323 trunking. Under Business Name, I had "Station 5". I named the sets like "Captain". Whenever calling from one set across network to set at another station. The display would say, Station 5 Captain. So, I know it works.

There's not that many settings. You need Business name filled in, and MCDN keycodes. I think that's it.

 

[cook1082]

In the remote site you need to set the Voice message number to be the main VM DN. usualy center 1 I think that is what is assigned to the sets. That will light the msg indicator.

 

[56BelAir]

Also in addition to what cook1082 posted you may have to check VMSG set under line assignment for each phone's target line.

 

[Deweyhumbolt]

What the hell does my post have to do with this thread. I think I hit next thread some times by accident and start typing what should have been on an earlier post.

Anyway, in a weak attempt to redeem myself, cook is right, but I doubt you'll have to be concerened with belairs. It's default Vmail msg center 1 on all lines. You just need to tell the remote sites that the Vmail msg center 1 is the main site Vmail Pilot DN.

 

[hawks]

On the remote Site,
go to Term & Sets
then go to Telco Feats
then Feat Assign
then Show Line
Show the Target line for the set and turn on External Message Allowed.

I think that will do it.

 

[hawks]

Oh and make sure the mailbox is cleared out before you test. Because if there is messages in the box that you have not listened to if I remember I think the system thinks the light is already active and may not try to light it. Not sure though..