BCM 50 R2 low AA volume

[jsaad]

I have a BCM 50 R2 with analog trunks from Verizon. Volume on incoming calls for the Auto Attendant is very low no matter what we try. Is there a patch to fix that?

 

[Firebird Scrambler]

What patches exist on the BCM 50?.

BCM50 2.0
==================================

PATCH ID: BCM050.R200.SU.System.015-200907 Category: GEN
PATCH ID: BCM050.R200.SmartUpdate.Desktop.009-200807 Category: GEN
PATCH ID: BCM050.R200.149-OSA Category: GEN



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[curlycord]

Can you try with an ATA port back into trunk port then intercom ATA to see if same or not?

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[jsaad]

You know what, we figured out they were doing the recording remotely from home using the admin mailbox. We're going to re-record from the office. Some people!

 

[curlycord]

It's good for emergencies but maybe if they just speak louder it might work.

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