BCM 50 Outcall option

[telllman]

I just gave a client outbound transfer from a mailbox as an option. It works well. Only issue is he has 2 lines only. So I wanted the feature to work with Link on the line. Issue is I cant seem to figure out how to insert a link in the dial string of the out call number
I see ADD and it has pause-dig-other-star-# if I try to enter Fx71 it cuts me out of program?????

Please advise if we can link out instead of using a second line...

 

[curlycord]

Use Pool 1
Then try one of these:
#XXX-XXX-XXXX
#XXX-XXX-XXXX#
#PXXX-XXX-XXXX <---I am leaning to this one
#PXXX-XXX-XXXX#
#DXXX-XXX-XXXX

To enter a special character:
#5?
? =:
2 - to go back to adding digits
3 - to enter pause
4 - to wait for dialtone
5 - to enter # (Link)
6 - to enter *

To enter this (Link,Pause,10 digit Number): #PXXX-XXX-XXXX
Do this in programming: #5532XXX-XXX-XXXX


=----(((((((((()----=
curlycord

http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca

 

[telllman]

I am a bit confused to this message

Do this in programming: #5532XXX-XXX-XXXX

So enter in to the string #5 532 and the number= what is the #5 and the 532 doing ????

 

[curlycord]

Per my post above

[highlight #FCE94F]#5[/highlight] says you can now enter characters
[highlight #FCE94F]5[/highlight] will do character # for LINK
[highlight #FCE94F]3[/highlight] will do character P for PAUSE
[highlight #FCE94F]2[/highlight] will let you go back to entering digits instead of characters.
[highlight #FCE94F]XXX-XXX-XXXX[/highlight]

Add the highlighted above and you get [highlight #FCE94F]#PXXX-XXX-XXXX[/highlight]

=----(((((((((()----=
curlycord

http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca

 

[uniquename4me]

If you're typing this in on a computer to a BCM, it will be "#D" before the phone number.

 

[telllman]

#5 and 3 with tel # worked....Many Thanks my friend...

Tellman