BCM 50 keeps rebooting

[bliemsgirl]

We have a BCM 50e which we used at a customer site yesterday to check the quality of voice on their data network, since they are deciding to upgrade to VOIP.

When we installed the BCM50 back at our site the BCM would boot up, but nothing would happen. We noticed that the BCM 50 keeps rebooting itself.

Is there anything we can check/do to get the BCM working again. I cannot get into element manager but am able to login the router of the bcm.

Using the reset button in the BCM hasn't seemed to help either.

 

[noseygomu]

it happened to me once, but as i recall, to recover i unplugged the power cable and put it back.
closing the element mgr and re-opening it up would also help.
good luck.

 

[derry163]

reseating the hard drive cable has worked for me on a couple that were acting the same way..

 

[endlesswinter]

did you use reset button as descrbed in docs? It involves alo of pokes and proper timming.

 

[steeef]

do a level2 reset (see doc)
if it does not work, reimage the hard drive. you will need a working, factory default bcm50 to create the image. (use acronis true image)