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BCM 50 Call Pilot/ Auto-Attendant

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bfitz8339

Vendor
Jan 17, 2007
66
US
Newly installed BCM 50 w/Call Pilot. When system is in night services at certian times the caller will get a partical greeting(greeting one)and then dead air. However during this dead air unaware to the caller you are still able to enter ext. digits to exts. and be transfered.
 
Sounds to me like you don't have the CCR greeting recorded. Check the the Greeting table to see if you have a CCR tree selected.

Teleplop
 
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