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BCM 50 Call log

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medicamx

IS-IT--Management
Jun 17, 2014
21
MX
I am using the call log funcion. My country does no transmit the users caller ID name therefor I get Unknown Name, I use to only get the telefono number. Is there a way to program this to only show the telephone number and not unkown name...

Thanks,

Dennis Jose Perez Archuletta
 
Reverse it
If you see Unknown Name first and must press VIEW or MORE to see the number then go to each set under Capabilities and change the First Display setting from Name to Number first.
Now Number will show first and user would have to press VIEW or MORE to see the Name.

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Toronto Canada
 
Sorry scratch that....I forgot quickly you were talking about Call Log.
That I dont think you can do anything about in programming.

However to help out a little for your frequently call clients, partners & suppliers etc then entering their numbers into your "System Speed Dial" and select "Name" as the display within the speed dial settings then inbound calls will cross reference the inbound caller id number with the number in your system speed dial, if a match is found it will display that name you put in on the ringing sets (only if you have the set show Name first), it will also be the recorded Name in the call log.





________________________________________
We take the time to try to answer your questions for free, please return the favor and take the time to answer back and include any resolution you found elsewhere, thanks.

=----(((((((((()----=

small-logo-sig.png

Toronto Canada
 
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