-
1
- #1
jmcdonaldjr
Technical User
Our analog line will not ring into the bcm 50 nor will it allow any calls going outbound. Any thoughts on where I should begin looking for the cause?
Thanks
Thanks
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
BCM 50 Analog lines 1
- Thread starter jmcdonaldjr
- Start date
- Status
azrael2000
Technical User
Hi there.
The first thing I would do is check the lines themselves before they go into the switch. I know this sounds silly but breaking down the problem is a start. I have had, for some UNKNOWN reason, lines that had DTM (Deny Terminating) or DOR (Deny Originating) right on the Central Office switch!!
After that, where are the lines terminating? Is the BCM set up as a square system? That is, the telephone lines showing up on all the phones? If not, make a line appear on a phone as a line itself (appear and ring) and see if you can call out from there.
A start...
Have a great day!
Regards
The first thing I would do is check the lines themselves before they go into the switch. I know this sounds silly but breaking down the problem is a start. I have had, for some UNKNOWN reason, lines that had DTM (Deny Terminating) or DOR (Deny Originating) right on the Central Office switch!!
After that, where are the lines terminating? Is the BCM set up as a square system? That is, the telephone lines showing up on all the phones? If not, make a line appear on a phone as a line itself (appear and ring) and see if you can call out from there.
A start...
Have a great day!
Regards
phoneguy610
Programmer
unless you have a butt set you are going to have to call someone lol
start with the phone company see if they know of the problem
if not get someone out there to test the lines
start with the phone company see if they know of the problem
if not get someone out there to test the lines
Firebird Scrambler
Systems Engineer
Just a thought, I'm guessing that you already have licences for the analogue lines?.
All the best
Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK
If it's working, then leave it alone!.
All the best
Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK
If it's working, then leave it alone!.
I guess first thing first...
Is this a new install? (Licensing issue)
Have the analog lines worked previously?
Have you made any changes to the programming, are all the lines set to A/R (Appear and Ring)on all sets?
Maybe the analog line is dead from the CO; if you cannot call out or receive calls, or the circuit died on the BCM, see if you can swap lines and see if it rings on another line.
More information you give, the easier it is to troubleshoot.
Is this a new install? (Licensing issue)
Have the analog lines worked previously?
Have you made any changes to the programming, are all the lines set to A/R (Appear and Ring)on all sets?
Maybe the analog line is dead from the CO; if you cannot call out or receive calls, or the circuit died on the BCM, see if you can swap lines and see if it rings on another line.
More information you give, the easier it is to troubleshoot.
- Status
Similar threads
- Question