BCM 50 6.0 outdial on PRI upgrade 2

[Bootbag]

BCM working on analog lines trouble free for years. Recently just added & DTI trunk cartridge for PRI handoff from cicso router supplied by ATT.
On National dialing plan, Added local prefixes for 10 digit calling. Tested during cutover, called a 972 prefix for testing long distance, tested ok. call 800 & 866 ok

TROUBLE:
cannot call out to 877, 916, 503......just selected prefixes
if I try to add 877 wont accept the 7
if I try to add 503 wont accept the 0

2nd trouble probably unrelated,

after reaching auto attendant, can only dial 0 no extensions although it could on analog lines

Client is attorney so very anxious to resolve


Thanks everyone

Scott G Lee
TeleSolutions Inc.
310 456 3800

 

[Firebird Scrambler]

Take a look in your DN and dial plan for any overlapping numbers.
My guess is that there is a conflict in there. Also look at your target lines for received digits as often that is also the culprit.


Firebird Scrambler
Nortel Meridian 1 / Succession and BCM / Norstar Programmer in the UK
Advance knowledge on BCM support

http://www.linkedin.com/in/davidbromley

 

[cook1082]

The dial out could be the CO. Look at BCM Monitor to see if all digits are going out. For the inbound AA do same with Monitor, they may not be sending the DTMF.