I'm replacing a failed unit with another unit I had on the shelf. I'm trying to create mailboxes, however, when I click submit, it looks as though it takes, yet the mailboxes aren't created. I was able to create 1 box. I'm using extensions 201-208. Mailbox 202 was able to be created. Any ideas?
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BCM 50 3.0 Call Pilot Issue
- Thread starter rval80
- Start date
Firebird Scrambler
Systems Engineer
My guess is that your replacement BCM keycodes had only a few voice messaging licenses available and any new mailbox's will probably only be information ones.
Are you able to put the hard disk into the original BCM unit and use the keycodes that had existed or can you compare the keycodes from both BCM units.
If you need assistance, then feel free to contact one of us.
Firebird Scrambler
Nortel and Avaya Meridian 1 / Succession and BCM / Norstar Programmer
Very advance high level knowledge on the Linux BCM phone system.
Website
Are you able to put the hard disk into the original BCM unit and use the keycodes that had existed or can you compare the keycodes from both BCM units.
If you need assistance, then feel free to contact one of us.
Firebird Scrambler
Nortel and Avaya Meridian 1 / Succession and BCM / Norstar Programmer
Very advance high level knowledge on the Linux BCM phone system.
Website
- Thread starter
- #3
- Thread starter
- #4
Firebird Scrambler
Systems Engineer
I'm puzzled why some mailbox's are able to be added in. What is the start DN range on the BCM as 221 is often left as the default start number.
It might be that some of the DN's are reserved or that the DN is linked to another mailbox, preventing you from assigned it's own mailbox.
You might need to look in all the mailbox's for any extension DN's.
Firebird Scrambler
Nortel and Avaya Meridian 1 / Succession and BCM / Norstar Programmer
Very advance high level knowledge on the Linux BCM phone system.
Website
It might be that some of the DN's are reserved or that the DN is linked to another mailbox, preventing you from assigned it's own mailbox.
You might need to look in all the mailbox's for any extension DN's.
Firebird Scrambler
Nortel and Avaya Meridian 1 / Succession and BCM / Norstar Programmer
Very advance high level knowledge on the Linux BCM phone system.
Website
- Thread starter
- #6
Firebird Scrambler
Systems Engineer
Take a look in Sets under all DN's to see what number ranges have been used. It seems odd that you can't assign a mailbox against a valid DN when you have spare mailbox licenses.
Firebird Scrambler
Nortel and Avaya Meridian 1 / Succession and BCM / Norstar Programmer
Very advance high level knowledge on the Linux BCM phone system.
Website
Firebird Scrambler
Nortel and Avaya Meridian 1 / Succession and BCM / Norstar Programmer
Very advance high level knowledge on the Linux BCM phone system.
Website
allworxguy
Vendor
There is an issue with MB's in the range of 201-220 as these numbers are reserved. There is a setting to change, but for the life of me I can't remember where it is. I don't have CP I can look at right now.
Marv ccna
Sales, Installation & Service for Norstar, BCM, Samsung & Allworx Serving Ottawa and Eastern Ontario since 1990
Marv ccna
Sales, Installation & Service for Norstar, BCM, Samsung & Allworx Serving Ottawa and Eastern Ontario since 1990
You have to change the name prefix and special prefix to something other than default. I usually changed them to 71 & 72 as I recall. Marv, thanks for shaking the cobwebs loose. ![[bigsmile]](/data/assets/smilies/bigsmile.gif "[bigsmile] [bigsmile]")
Brian Cox
Georgia Telephone
Brian Cox
Georgia Telephone
curlycord
Programmer
1. What process did you use to default CP?
2. Was the Startup DN's set to 200 or 221 at install?
Example - was it set to 221 but then some DN's that were above the starting DN of 221 where then changed to 200, 201 etc?
Check Active Application DN's to see if they are used in there.
I thought about prefixes earlier but my BCM50 starts at 200 and my prefixes are at default.
I thought maybe it was only if you had DN's in the 100 series you had to change those prefixes.
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2. Was the Startup DN's set to 200 or 221 at install?
Example - was it set to 221 but then some DN's that were above the starting DN of 221 where then changed to 200, 201 etc?
Check Active Application DN's to see if they are used in there.
I thought about prefixes earlier but my BCM50 starts at 200 and my prefixes are at default.
I thought maybe it was only if you had DN's in the 100 series you had to change those prefixes.
________________________________________
We take the time to try to answer your questions for free, please return the favor and take the time to answer back and include any resolution you found elsewhere, thanks.
=----(((((((((()----=
Toronto Canada
curlycord, I think you're right. Must be a conflict somewhere else.
Brian Cox
Georgia Telephone
Brian Cox
Georgia Telephone
allworxguy
Vendor
Now that you mention it I think you're right Curly it's 100 range.
Marv ccna
Sales, Installation & Service for Norstar, BCM, Samsung & Allworx Serving Ottawa and Eastern Ontario since 1990
Marv ccna
Sales, Installation & Service for Norstar, BCM, Samsung & Allworx Serving Ottawa and Eastern Ontario since 1990
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