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BCM 50 3.0 call monitoring

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phonedude17

phonedude17

Technical User
Oct 11, 2007
81
US
Hello BCM gurus,

I have a potential customer for a bcm 50 3.0 sw. He wants to know if he is able to listen in on his agents phone calls. I know there are some legal issues with this, he says they will say in the auto attendant greetings that "calls may be monitored for quality control..
 
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