BCM 450

[plombardo]

1. When Callpilot is operating, larger users (10 gig or larger e-mail boxes) are experiencing delays in Outlook (both navigating within Outlook and delays in typing e-mails). If we disconnect Callpilot to these users, no delays are experienced.

2. We installed updates/patches 2 weeks ago to windows and e-mail exchange. Callpilot stopped working until we removed the update/patches. We did not install Explorer 9.0

Any suggestions???

 

[oldestgeek]

Make sure the 450 is fully patched, both system and desktop apps. Then download new clients from the patched system and re-install them.