BCM 450 V5 msg for you on phones

[TLDuk]

I keep getting a selection of phones getting "message for you" when you press ok on the phones it says "990 called" or something to that affect, it seems to be happening at random times and to DN`s that are forwarded..

Anyone seen this ?

If its not broke tweak it..

 

[56BelAir]

Feature 1 is send message
Feature 65 is message reply

someone is probaly hitting feature 1 by mistake instead of Feature *1 external autodial

 

[cook1082]

F #65 erases it.

 

[TLDuk]

They keep coming back

If its not broke tweak it..

 

[56BelAir]

Sounds like that user is part of Voicemail Group List under mailbox admin?

 

[TLDuk]

Found the cause today..

Turns out the operator using console.net software was marking DNs on his on screen BLF with a MSG notification of "." when they are on annual leave, so the BLF would show those DN`s in blue for later reference..

Told them to put sensible Message notifications in future so it does not look corrupt !!

This has been driving me nuts for weeks it only started happening after upgrading to V5 must be a new feature

If its not broke tweak it..