My paging port has no sound and we feel the BFT tray needs to be replaced. What are the steps for this procedure? I have connected a butset to a RCA cable coming out of paging port and no sound.
Any ideas?
That might be tricky as you will probably need to have the keycodes migrated via the Avaya KRS site. The BCM 50 /450 systems have the site ID built in as the MAC address.
One thought I have is to see if you can source another BCM 450 to test beforehand.
Might be cheaper to find a refurb unit on eBay or through a vendor with similar licenses than to try and find a blank unit and have all of your licenses transferred over.
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