BCM 450 FM/FM

[harps08]

I have setup FM/FM for a customer with a BCM 450 Rls 6. The feature is working fine except they complain when they dial each other internally,(ex. dn 2222 dials dn 2223) it will ring their cell phone with a "unknown number". Does anyone know of a work around for this problem?

Thanks,

 

[telcodog]

What kind of trunks are you using for outgoing and what cell carrier are you using.

I had a heck of a time explaining to one customer how some cellphone carriers don't pass names to the phone or the user doesn't subscribe to name display, why they get name display when people call them. They couldn't get it thru their heads that the name being displayed is the name they have stored in their phone for the number that's calling and if they don't have an entry for a number that the phone can only display the number (it it's even being sent) or "unknown number".

I suspect that whatever you're system is putting out as your CLID (if at all) that that cellphone user doesn't have that number programmed into their directory