for support they say some time in 2019, but they keep pushing it. The end of life for making the product was supposed to be June but they have pushed it a few months (i believe september) I kind of expect them to push it again.
The final EoS will be effective October 1, 2012, or while supplies last.
Products required to upgrade, expand and maintain existing BCM systems will continue to be offered for another three (3) years to October 1, 2015. This includes software authorization codes, terminals, media bay modules, expansion units, replacement parts, and upgrades to the latest release (BCM R6.0).
Avaya will provide hardware and software Manufacturer’s Support, including technical support, repairs, software bug fixes, upgrades, and expansions, for three (3) years after the EoS date until October 1, 2015 for the BCM 50 and BCM 450 portfolio. The three (3) year Manufacturer’s Support will be provided for the last shipping BCM release, which is release 6.0. Please refer to BCM Product Lifecycle Update bulletin for previous releases.
• Avaya will further provide hardware and software Extended Services Support, including technical support, availability of existing patches and documentation, repair services, for three (3) years (October 1, 2018) after the Manufacturer’s Support period.
Thanks, but I am an authorized vendor whom has a PDF still on file from the last email they sent us in regards to the extension you speak of.
Sadly I don't think their will be the need for anymore extensions.
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