BCM 450 6.0 Unified Messaging with outlook 2010

[danthephoneman]

Hi All,

Have a customer with a bcm 450 6.0. trying to load client for unified messaging onto a windows 7 machine with outlook 2010 and it runs install no problem but does not open when logging into outlook.

Has anyone had this issue?

any help would be great,

Thanks

 

[bluemr2]

I am having the same issue. I haven't found a solution yet. Hopefully someone here has.

 

[danthephoneman]

thanks for the response,

I have not been able to get any answers on this yet even from my avaya resources.

 

[curlycord]

According to this it is not supported on Win7 or Outlook 2010:

http://support.avaya.com/css/P8/documents/100125664

However read this post:

http://www.tek-tips.com/viewthread.cfm?qid=1671311

I am giving up even bothering with UM now.

Is it the inbox UM folder that does not open?



=----(((((((((()----=
curlycord

http://www.curlycord.com

 

[Nortel4Ever]

450 R6 UM is only supported if Outlook 2010 is 32 bit, it won't work with 64 bit. Windows 7 can be either 64 or 32 bit, but Outlook 2010 has to be 32 bit for UM to work. I have seen this a few times before.