I have a client that has 1 user's unified not working correctly. The message will go to the call pilot inbox, but the user has to open an attachment to hear the message, versus playing automatically. We have uninstalled Outlook 2007 and re-install all of MS Office. We have uninstalled Call Pilot desktop messaging several times but the problem is still there. I have opened a few tickets with Avaya on this and they close it without working on it. It is only 1 user out of 80 that is having this issue. Any ideas for me to try?
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BCM 450 5.0 Unified Messaging
- Thread starter hall5942
- Start date
Firebird Scrambler
Systems Engineer
Has the user who is having the problem tried to use Outlook from another computer with their own login details as it sounds to be a local computer problem.
Firebird Scrambler
Nortel Meridian 1 / Succession and BCM / Norstar Programmer in the UK
Advance knowledge on BCM support
Firebird Scrambler
Nortel Meridian 1 / Succession and BCM / Norstar Programmer in the UK
Advance knowledge on BCM support
- Thread starter
- #3
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