BCM 400 + Unified Messaging Questions

[EllaMonroe]

Hi,
I am looking for information regarding the technical installation of a BCM 400 with Unified Messaging (MS Exchange) Info I am looking for, how to set it up, min requirments when it comes to Round Trip Delay MS, 10 or 100 duplex settings ect... A setup guide would do. You see a client has a managed MS exchange server (not at same location as BCM) and we are attempting to qualify if it will do just the same. I checked the Nortel site but I find it hard to find what I am looking for.

Thank you

 

[biv343]

The integration is all done at the desktop level, so the BCM doesn't care,or even need to know about, your Exchange server.

There aren't any minimum requirements for round trip delay, 10/100, etc for UM. If your network is slow, then there may be some delay in getting the messages to your desktop, but that's all that would happen.

 

[EllaMonroe]

thank you but might you have any technical documents that state so?

 

[EllaMonroe]

Or perhaps someone can tell me the flow of things...

External call comes in from PSTN--> dial extention--> ext user is not at desk--> call get forwarded to VM box--> VM box sends a copy of the message to where...

see what I mean? Thank you

 

[3Sixty]

The message gets store on the BCM inbuilt voice mail called call pilot. This has a very basic server with a portion of an exchange server running on it that it uses to distribute messages to a imap client.

Marshall

http://www.fenixsolutions.co.uk/help

 

[EllaMonroe]

Ok, thank you, so then my next question would be, does anyone have a BCM at site 1 and their Exchange server and site 2? The IP WAN would consist of an Internet based VPN. You can see where th idea of ports and functions come in?

Thank you

 

[biv343]

I've got that same scenario here with a remote sales office with a BCM, connecting back to us over VPN. Works fine. Just remember that the Unified Messaging traffic will not traverse the VPN, as it will stay "local" to the subnet that the BCM is located on.