BCM 400 Rls 4 - MSC Vintage

[telebub]

BCM Gurus, Is a NT5B15AA MSC card a suitable replacement for a NT5B15AH MSC card? In other words, is the AA vintage suitable to replace a defective AH vintage?

 

[3Sixty]

Are you planning on migrating all the keycodes and what version of BCM is this going into. BCM 400 release xx

Thanks,
Colin

http://www.3sixtynetworks.com

 

[telebub]

Yes, we will be regenerating the keycodes. This is a Release 4 system. We found a release 4 system that had been removed from service and it had an AA vintage MSC card so that answers my question. Thanks for the response 3sixty!

 

[telcodog]

You might want to check the replacement MSC card in KRS first. If it's still active in their database you won't be able to transfer your license file to it until Avaya resets the sysid of that AA unit.

 

[telebub]

Correct Telcodog, we have a ticket open with Avaya to have the keycodes removed from the replacement MSC. Upon replacing the MSC, the hard drive would not boot up. So now here's where we stand:

System working ok except for delayed dial tone and delayed functionality when pressing buttons. Replaced MSC and system wouldn't come up, including hard drive. Put original MSC back and system boots up but hard drive still doesn't boot. Now we're back to delayed functionality but with no voicemail.

We have a 2nd Rls 4 system on site that was pulled from service. While we wait for Avaya to remove keycodes from that MSC, attempt to restore database to this replacement unit. Restore says successful but still default data.

Any pointers on replacing a failed BCM400 Rls 4 to another 400, Rls 4 as it relates to backup/restore?