BCM 400 Release 4.0

[NorNetworks]

Have an ACD agent that they are getting the following, does anybody have any experience on this error:

Green Light: Connection Status
Red Light: There is a CDN Conflict with the ADS skillset using CDN 200

Check Agent Alarm


Sincerely,

Carl

 

[Firebird Scrambler]

Hello Carl

It's best to post it on the BCM Forum at

http://www.tek-tips.com/threadminder.cfm?pid=1361

All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

http://www.linkedin.com/in/davidbromley

If it's working, then leave it alone!.