I have an issue with the mess waiting lights they only stay on for a few seconds. When outlook gets the message using desktop messaging something down the bottom will say send/receive and then the light on the phone goes out. When you log into call pilot to check your mess it will tell you you have a saved message not a new one. So if the customer isn't checking their email they do not know they had a new message. Has anyone come across this issue? They are using both outlook xp and 2003.
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bcm 400 rel 3.7 with call pilot mw lights dont stay lit
- Thread starter jdisatech
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In outlook check Tools/options/other-reading payne-make sure that "mark items read is not checked.
Also ran across a customer that this was happening on that had a monitoring program running in the background that caused the same thing with the MSG light.On this one the phone would light but when you started Outlook the light would not stay lit.
Also ran across a customer that this was happening on that had a monitoring program running in the background that caused the same thing with the MSG light.On this one the phone would light but when you started Outlook the light would not stay lit.
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