BCM 400 Rel. 3.7 Factory reset

[Aerodesliza]

How can I do a factory reset for BCM 400 release 37.?

Thanks

 

[Dasheen]

Use the startup wizard. It'll erase oall telephony programming.

 

[gberger]

Then do a reinstall of the call pilot thru telset using option 1(reinstall).

 

[Deweyhumbolt]

You'll still have LAN programming. Running the BitTool is the only way to totally default, not that you need to.

Adversity is Opportunity

 

[Aerodesliza]

where can I find the BitTool?

 

[Johnthephoneguy]

Under the backup/restore there is also a restore option that is factory default, it does retain your keycodes though when this is used.

JohnThePhoneGuy

"If I can't fix it, it's not broke!

 

[Aerodesliza]

I try to use the Image Tool but I need the Acces code when can I get it?, it's the same we use when we start the VNC session?

 

[Aerodesliza]

Im using this Image Tool Disk version: 4.0 GA Software for Imaging Tool DISK: 1-2-3, Build 2.03a and I have a BCM 3.7 Can I use this Image in my BCM?

 

[Dasheen]

no. your disc is for a BCM 4.0. 4.0 & 3.7 use different platforms

 

[gberger]

Like said before even if you re-image , you will still retain the telephony programming unless you do like Dasheen mentionned.