We are installing our first PRI on a BCM 400 4.0.2.03. I can make outgoing calls ok. I need some advise on how to program the incoming lines. 12 lines, some will ring to a live operator (group), some will ring to the CallPilot. A couple will ring to individual DN's. Thank you.
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations Chris Miller on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
BCM 400 PRI Lines
- Thread starter fromill
- Start date
Deweyhumbolt
Technical User
On a PRI all they send you is out-pulsed digits. You need to build Target Lines which are virtual lines. Then you can apply to any one or multiple sets you like. You can receive as many calls, in your case up to 12, as you have intercom buttons or line appearances.
- Thread starter
- #3
- Thread starter
- #4
acewarlock
Technical User
Do yo mean he get 1 call and the 2nd gets a busy?
This is a Signature and not part of the answer, it appears on every reply.
This is an Analogy so don't take it personally as some have.
Why change the engine if all you need is to change the spark plugs.
This is a Signature and not part of the answer, it appears on every reply.
This is an Analogy so don't take it personally as some have.
Why change the engine if all you need is to change the spark plugs.
Deweyhumbolt
Technical User
You can only limit how many potential calls could be answered and how, live, vmail, or busy. But, you can't stop 12 people on the outside from dialing a solitary number. I doubt telco can or will.
acewarlock
Technical User
I agree.
This is a Signature and not part of the answer, it appears on every reply.
This is an Analogy so don't take it personally as some have.
Why change the engine if all you need is to change the spark plugs.
This is a Signature and not part of the answer, it appears on every reply.
This is an Analogy so don't take it personally as some have.
Why change the engine if all you need is to change the spark plugs.
- Thread starter
- #8
As I said, this is our first PRI. We have a public number that rings to a live person, an employee number that rings to the AA and another public number that rings to an information mailbox. We didnt want any one number to busy up all 12 lines and that is why I was wondering if we (or Telco) could return a busy after x calls to one of the numbers.
Deweyhumbolt
Technical User
You can send a busy on the calls answered live, but not AA or info.
acewarlock
Technical User
We have a public number that rings to a live person"
Don't give this person Vmail.
-------------------------------------------------------
"an employee number that rings to the AA"
Short answer "NO"
-------------------------------------------------------
"another public number that rings to an information mailbox"
Short answer "NO"
This is a Signature and not part of the answer, it appears on every reply.
This is an Analogy so don't take it personally as some have.
Why change the engine if all you need is to change the spark plugs.
Don't give this person Vmail.
-------------------------------------------------------
"an employee number that rings to the AA"
Short answer "NO"
-------------------------------------------------------
"another public number that rings to an information mailbox"
Short answer "NO"
This is a Signature and not part of the answer, it appears on every reply.
This is an Analogy so don't take it personally as some have.
Why change the engine if all you need is to change the spark plugs.
acewarlock
Technical User
Long answer
Get a full T1
This is a Signature and not part of the answer, it appears on every reply.
This is an Analogy so don't take it personally as some have.
Why change the engine if all you need is to change the spark plugs.
Get a full T1
This is a Signature and not part of the answer, it appears on every reply.
This is an Analogy so don't take it personally as some have.
Why change the engine if all you need is to change the spark plugs.
- Thread starter
- #12
- Status
Similar threads
- Locked
- Question
