BCM 400 one DN all outgoing calls extreme static suddenly

[tmerrifield]

My BCM has been working for 4+ years. Auto-attendant has been ringing to hunt group and if unanswered, saying "Operator is unavailable". Yesterday I setup the auto-attendant so that unanswered calls would transfer to general delivery mailbox. I first deleted her mailbox and then assigned the general delivery mailbox to her DN. I now have a 2-fold problem. #1 - It's working however it only goes to her mailbox after 12 rings and i cannot figure out how to change it. #2 - All outgoing calls on her phone have extreme static. I would greatly appreciate help to resolve this issue.

 

[curlycord]

1- Change the Forward No Answer to less rings under Sets/Capabilities

2- Swap the Handset and/or curly cord with another known working phone.



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curlycord

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