BCM 400 Hunt Group Ringing Causes Hanging

[JAMRIC]

Hi there,

We have a BCM 400. We've just attempted to set up a hunt group with around 400 DNs, but when the hunt group rings it causes the system to hang. When a user picks up a ringing handset it takes around 3 seconds for the switch to register it and connect the call.

Has anyone else seen this behaviour or have any ideas on how to remedy it?

Thanks,
Richard.

 

[SupportDude]

That has to be a typo.
How many DN's are members of the HG?
How do the calls get to the HG?
What type of incoming trunks?
What version of BCM software?

-SD-

http://www.mysupportguy.net

 

[Deweyhumbolt]

I've seen before that too many members in a HG in Broadcast Mode will hose up the BCM. How do you get 400?

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