BCM 400 forward no answer question

[clm000]

I have a BCM 400 (4.0) system. Need a little help. I have an executive and his assistant. Exec DN is 3405, assistant DN is 3413. I want to have calls going to 3405 ring 4 times on his phone, if he doesn't answer, I want it to go to assistant (3413), ring 4 times on hers then go to 3413 voicemail box. Right now I have forward no answer on 3405 going to 3413. Everything is working except that if both don't answer the call goes to 3405 VM. I want it to go to 3413 VM. How can I do this?

 

[bluemr2]

cfna 3405 to a hunt group. have 3413 as the only member, set it to overflow to the vmail dn then put the hunt group dn into vmail box 3405 as alternate extension.

 

[curlycord]

Aggreed except last part.
"then put the hunt group dn into vmail box 3405 as alternate extension."

Then your telling the executive setthat the assistant has a message on their set....do they realy care?

=----(((((((((()----=
curlycord

http://www.curlycord.com

 

[bluemr2]

No it won't. It needs to be there or the caller will go to the general mailbox not the exec's.