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BCM 400 Contact Centre

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steptoescrappie

steptoescrappie

IS-IT--Management
Nov 30, 2007
15
GB
We have a BCM 400 with the contact centre. I want to have LCD wallboards, but cannot find anyone who does them. I've managed to get into the Mysql database that logs the data with a view to doing it ourselves, but does anyone know anything about the data structure to interpret the data.
 
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